817.202.4779
Training
Quality / Management Courses
Courses are interactive and small in size which allow our instructors to mentor and consult as well as train. The following course are offered upon request and there is no minimum number of students required. 
 

Principles of Quality Management (1 Day Overview Course)This is a one day interactive overview course on the Principles of Quality Management to include the following topics below. Cost is $250.00 per student and is aimed at the new quality manager.

  • Background of Quality Movement (Gurus and their contributions)
  • Quality Models (Malcolm Baldrige and ISO 9001)
  • Management Tools
  • Performance Based Management
  • ISO Registration
  • Building and Audit Program
  • Internal Auditing

Internal Auditor Course (3 Day Course) This three day course is designed to train employees in internal auditing principles and techniques. Outline follows the American Society for Quality (ASQ) outline. Topics include: Auditing fundamentals; Auditing Process, Auditor Competence and Characteristics; Audit Program and Business Applications and Quality Tools and Techniques. Program includes overview on implementing an audit program or improving current programs. Cost is $750.00 per person and includes materials. This course teaches the basic fundamentals of overall internal auditing which includes but is not limited to ISO Standards auditing as courses taught by ISO Registrars are. Participants will receive certificates of successful completion. Course prepares auditors for the ASQ certification exam which is recognized by ASQ as well as RAB-QSA. 

ISO 9001 Executive Overview (1 Day) This is a one day course aimed at senior level managers and executives on the ISO 9001:2008 Standard, implementation and certification process. The cost is $250.00 per person and includes materials.

Becoming a Better Supervisor/Manager (1 Day) This one Day training seminar is aimed at new supervisors and managers. Topics include: Organizational and Time Management Skills; Effective Communication; Motivating Others; Conflict Resolution; Delegation of Authority and Maintaining Power, Influence and Relevancy. Cost is $99.00 per person and includes materials.


1029 West Enon
Everman, Texas 76140
Phone: 817.202.4779 | Fax: 866.503.0130
tammy.williams@qualityguidance.com


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